Privacy and Security

yourchemist.co.nz takes the security of its site seriously.

 

PRIVACY:

When you place an order online, your personal information and credit card information are encrypted before being sent over the Internet, making it virtually impossible for your information to be stolen or intercepted while being transferred to Yourchemist.co.nz. Your credit card information is always stored in encrypted form in a database that is away from our Web site database along with your personal details. 

Yourchemist.co.nz meets the requirements of the PCI DSS standards. Security standards set out by the payment card industry such as VisaMastercard and American Express.

 When you enter sensitive information (such as credit card numbers), the information is encrypted and is protected with the best encryption software in the industry 

SSL (Secure Socket Layers)
You will know when you enter a secure page such as when entering your payment; because the lock icon on the bottom of Web browsers becomes locked, as opposed to unlocked, or open, when you are just 'surfing'. Although we use SSL encryption to protect sensitive information online, we also do everything possible to protect your information offline. All of our customer information is restricted. Only employees who need the information to perform a specific task are granted access to personally identifiable information. 

You may choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, and communicating with you. 

It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer. 

Yourchemist.co.nz offers a further level of security by engaing with McAfee Secure security system process. McAfee Secure is an online service that audits our site daily to identify weaknesses in our store security. We are notified when issues occur so that we can correct the issue. This process gives you the best possible protection for your personal and health information. 

SECURITY:

Confidentiality of your personal information is extremely important to us and we will exercise extreme caution in using this for any purpose. We will protect this information against loss, theft, unauthorized access,disclosure, copying, use or modification.

What information does Yourchemist.co.nz collect?

In the course of operating our business, Yourchemist.co.nz collects personal information from customers, employees, contractors and other individuals. Like most business, we collect a limited amount of information on our employees, contractors, suppliers and other parties in the course of our normal business operations, but most of the personal information we hold relates to customers. This policy details how Yourchemist.co.nz uses customer information.

The main types of information Yourchemist.co.nz collects are the contact details of customers such as name, address, gender, email contact, demographics and products customers have purchased.

How does Yourchemist.co.nz collect this information?

The main way that we collect personal information is through our online club in which customers have given us their contact details so that they can occasionally receive information about new products and special offers.

Our main purpose in collecting this information is to stay in contact with customers and keep them informed of Yourchemist.co.nz products, offer information and special promotional offers. We generally contact people through email, but sometimes also use telephone calls or mail. Yourchemist.co.nz does not routinely disclose personal information to other organisations. The special circumstances where Yourchemist.co.nz might disclose information about you include when:

  • required by law
  • we believe it necessary to provide you with a service which you have requested
  • the assets and operations of the business are transferred to another party as a going concern
  • you give your consent for us to use or disclose it for a particular purpose