Customer Service

For your ease, we have compiled a list of commonly asked questions below.  The information pages below can be accessed by clicking on the links provided.

Please take your time and read carefully before submitting any questions to the customer service team. We love to hear from our customers, however this is much faster for general inquiries. 


Frequently Asked Questions

Have answers for  all the commonly asked questions, so please have a look at them before you ask any questions.

Terms & Conditions

The general terms and conditions of using our site.

Shipping and Handling

For all the basic shipping and handling information.

Returns and Exchanges

For all our return and exchange policies.

Method of Payments

For all types of payment accepted by our online store.

Privacy and Security

For easy reading regarding our privacy and security information.

Ask The Pharmacist

Do you have a question for the pharmacist?


For further information regarding prescriptions.

Contact Us

We are here for you! Contact us for any other inquiries that you cannot find listed above.

Julie's Pharmacy Ltd

1224 - 1226 Dominion Rd

Mt Roskill

Ph: 09 629 0279

Fax: 09 629 0278

Email: [email protected]